My friend also got the phone and he's with Virgin Mobile, and he has the same problem. My contract with Koodo was up this month so I thought I'd try Telus, hoping that maybe an unregistered SIM might make a difference (they also have better data plans than Koodo now). But it didn't make any differen...

I tried again with the cell provider here, they reset the SIM registration, and I started the Volla phone, and they could see that the IMEI was correct. But still no voice - calling or receiving.

Hi, When I went to the telus office I asked if the IMEI had to be updated and they said no. But maybe they're mistaken about that (it kind of makes sense that it should be updated). I also wasn't able to get voLTE working. I'll go back to them with the information you've provided and see if that mak...

Hi, Before ordering a Volla phone I was sure I'd determined that it was compatible with local frequencies on the west coast of Canada (B5 on Koodo and telus, and B5 and B7 on telus) and I'm able to connect with either Koodo or telus (strong signal and either 4G or LTE). But I'm only able to send/rec...