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Antus
Beiträge: 3
Registriert: Fr 2. Feb 2024, 22:28
Volla Phone mit: Multiboot VollaOS mit UT und SFOS

X23 usb port failure

My 2 year old X23 doesn't connect through the usb port anymore. It will charge but doesn't recognise any other connection: no usb drive, no pc, no yubikey, etc. This is the case with both operating systems, Volla OS and Ubuntu Touch.
Has had anybody the same experience and/ or advice?
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waldbursche
Beiträge: 1406
Registriert: Mo 29. Mär 2021, 15:14
Wohnort: SN - CZ - SK - HU - RO
Volla Phone mit: Volla OS 14
Volla Gerätetyp: VollaPhone Quintus
sonstiges Handy/iPhone mit Android Version/iOS Version: VollaPhone 1, VollaPhone 22, VollaTablet mit VollaOS und UbuntuTouch

Re: X23 usb port failure

It seems like a hardware problem. Do you have the right cable? There are charging-only and data-transfer cable. Please check this first with another device.
Otherwise please contact the customer support.
Beste Grüße und eine gute Zeit - Best regards and a good time

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