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Please inform us in your enquiry at least about
- Device model used
- Operating system version and last update
- Other hardware and software components that are related to the problem
- Affected app including version number
- Attempts already made to solve the problem
Sorry - I hadn't seen the previous posts before I asked about Volla 'phones in Oz.
It is worth noting though that 4G coverage was degraded when the carriers introduced 5G. This may account for some of the problems mentioned.