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netvor
Beiträge: 3
Registriert: Di 31. Mai 2022, 09:23

Incoming call not showing contact

Hi,

I got Volla phone about a week ago. So far, impression is mostly positive, I got the most important stuff set up (CalDAV, CardDAV, my core apps) but there are few issues.

One of them is: When the phone is ringing, it's showing number instead of the contact name. I haven't been able to confirm but I think this does not happen for all contacts. Anyway, it happens repeatedly for a certain contact --- and I'm sure that the contact is in my contact storage -- when I look at the call log, the same call shows properly!

I went to Permission Manager and checked that Phone and Dialer both have access to Contacts, so I don't know what else could be wrong.
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schmuel
Beiträge: 196
Registriert: Mo 29. Mär 2021, 15:13
Wohnort: Schulpforte (Sachsen-Anhalt)
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Re: Incoming call not showing contact

Hi netvor and welcome to the Volla community :)

When opening your contact information, make sure that all your contacts (including those synchronized from CardDav) are stored under "Phone"
This might solve your problem.

Have a great day,
Schmuel
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netvor
Beiträge: 3
Registriert: Di 31. Mai 2022, 09:23

Re: Incoming call not showing contact

schmuel hat geschrieben: Di 31. Mai 2022, 13:39 Hi netvor and welcome to the Volla community :)
Thanks for the warm welcome :)
schmuel hat geschrieben: Di 31. Mai 2022, 13:39 When opening your contact information, make sure that all your contacts (including those synchronized from CardDav) are stored under "Phone"
I'm not sure what you mean. When I open Contacts, all contacts show up as expected (those who have phone number, show it with appropriate icon, etc.)

---

Anyway, I found out that for the particular contact (which calls me everyday -- it's a courier delivering food to me), I have a typo in the phone number.

Then we have another mystery: why would his name show up in the call log?
netvor
Beiträge: 3
Registriert: Di 31. Mai 2022, 09:23

Re: Incoming call not showing contact

After today's delivery I can confirm that after fixing the typo in the courier's phone, his name has appeared immediately when calling.

I.e. my original issue has been resolved as PEBKAC.

(The other mystery remains: if there was a typo, why would it ever work in the Call log?)
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schmuel
Beiträge: 196
Registriert: Mo 29. Mär 2021, 15:13
Wohnort: Schulpforte (Sachsen-Anhalt)
sonstiges Handy/iPhone mit Android Version/iOS Version: Vollaphone mit ABM
Pinephone mit Manjaro
Galaxy S10 mit UT
BQ Aquaris X5 mit PMOS
Nokia N900 mit PMOS
Nokia 8110 4G mit Gerda OS
OnePlus X mit Lineage OS
Sony Xperia XA2 mit Lineage OS
Kontaktdaten: Website

Re: Incoming call not showing contact

Hm yeah thats weird indeed..

But good to hear that youve solved the issue. I will close this thread now :)

Have a nice day,
Schmuel!
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