Orange state on first boot up

[Rinkeby]

Hi!

I got my Volla OS X23 phone from Germany and at my first boot up I got "Orange state this phone can't be trusted"

Is this normal? I want to make sure.

Thanks

[Stingray]

This should not happen, i think. Does it opens on every boot or just the first one?
But to be sure i would contact the support.

[Rinkeby]

Thanks for the answer.

I will try to make a full boot by setting everything up.

But I am more worried something has been compromised. How do you guys feel about it?

[n8igall]

Here no boot loader message.

[Rinkeby]

Now I rebooted after setup. And the orange state is still there.

Any ideas about security?

Where is the support page here?

Thanks for the answers.

[Stingray]

I think, that maybe your phone was accidentally wrong flashed and there went something with the boot loader, it should not be a big thing and maybe just a complete re-flash via the ubports-installer will fix it, but i would just contact the support (https://volla.online/en/support/) and tell them that.

[Rinkeby]

Thanks man,

I did as you told. Nice to see your help.

Best regards